Element Luxe Ribbon Box – Classic Edition

We ship worldwide, and every order is packed with care to ensure it arrives
safely and beautifully. Most parcels are dispatched within 24 hours, and
delivery typically takes 2–4 business days depending on your
location.

Each item is placed in protective packaging to prevent damage during
transit, and qualifying orders include our gift‑ready presentation
— perfect for birthdays, anniversaries, or thoughtful surprises. Once your
order ships, you’ll receive an email with full tracking details so you can
follow your parcel every step of the way.

[ Shipping Policy ] [ Track my order ]

You can return or exchange your jewellery within 30 days of
receiving your parcel, as long as the item is in its original, unused,
resalable condition. If your order arrives damaged, faulty, or not as expected,
simply contact us within 7 days and our team will arrange a
replacement or refund.

Every return is handled with care — once your parcel reaches us, we inspect
it and process your request promptly. If you need help choosing a different
size or style, we’re always here to guide you.

[ Refund Policy ]

We believe in full material transparency. Every piece is crafted from
high‑quality, skin‑friendly metals chosen for durability, shine, and long‑term
wear. Our stainless steel jewellery is water‑resistant, tarnish‑resistant, and
hypoallergenic. DuoTone™ pieces use premium titanium steel with colour‑locked
plating designed for daily use. Our fine jewellery is made from 58.5% (14k) or
75% (18k) pure gold and hallmarked for authenticity.

We openly share our material grades, testing standards, and care
recommendations so you always know exactly what you’re wearing — no hidden
alloys, no misleading labels, and no surprises.

[ Material Guide ] and we have carecard for the
following materials:

• [ 14k/18k Gold ]
• [ 925 Sterling Silver ]
• [ Stainless Steel ]
• [ Copper ]
• [ Zinc Alloy ]